frequently pin-ned questions

Hell yes! We create custom pins for businesses, organisations, clubs, weddings or any other occasion that needs to be pin-ned up.

Apart from our webshop here, we also sell at selected stores and events.

Let's do pin-ness together. We have different options for re-sellers. So please get in touch through info@thedailypins.com

Our enamel pins are made out of two parts; the enamel pin itself and the butterfly clutch (on the back). When you want to attach the pin on your clothing, you detach the two parts.

Now, you can put the needle of the pin through your shirt and then re-attach the butterfly clutch on the inside of your shirt through the needle. In this way, the pin is visible on the outside, while it is firmly attached through the inside of your shirt or other piece of clothing.

Easy-peasy, lemon squeezy.

After removing the pins, it may appear that there is a small hole left in the garment in question. However, after washing the garment, this hole is completely gone. This is because the pin does not actually make a hole, but pushes the fabric of the clothing aside. So no worries :)

Our pins are made of brass metal and (soft) enamel.

Yes they can! The colour of the pin doesn't vanish and the quality of the pin remains the same.

However, we still don't recommend it for the safety of your washing machine and your garments.

Orders are processed swiftly to ensure prompt delivery. If you need to make changes or cancel, please contact us immediately at info@thedailypins.com. We'll do our best to accommodate your request, but once an order has been dispatched, modifications may not be possible.

Currently, we don't provide gift wrapping services. However, our pins come in charming packaging, making them perfect for gifting. If you'd like to include a personalized message, please reach out to us right after placing your order.

Shipping costs are € 4.50 within the EU and between € 6.50 and € 10.00 for all other countries. For orders above € 35.00, shipping is on us.

Please be aware that the shipping times start once your parcel has been dispatched.

Europe
Netherlands: 1-2 business days
Austria: 4-8 business days
Belgium: 4-8 business days
Denmark: 4-8 business days
France: 4-8 business days
Germany: 4-8 business days
Italy: 4-8 business days
Luxemburg: 4-8 business days
Spain: 4-8 business days
Sweden: 4-8 business days
UK: 4-8 business days
Rest of Europe: 5-12 business days

The Americas
USA: 10-15 business days
Greenland: 10-15 business days
Sint Maarten: 10-15 business days
Canada: 10-15 business days
Aruba: 10-15 business days
Bahamas: 10-15 business days
Curacao: 10-15 business days
Haiti: 10-15 business days

Asia
Hong Kong: 10-15 business days
Japan: 10-15 business days
Kazakhstan: 10-15 business days

Oceania
Australia: 20-42 business days
New-Zealand: 20-42 business days
Fiji: 10-15 business days

Note: shipments may be delayed due to custom procedures or other circumstances outside our power.

We offer a no-quibble returns policy on our products, whatever the reason, even if you have just changed your mind. All we ask is that you return the goods to us within 2 weeks after receiving them, clearly stating your name, address and order number, with a note giving us the reason for the return and whether you would like an exchange or refund. The costs for the refund are for the buyer.

For further details on the process, please get in touch through info@thedailypins.com.

If we find that the product has not been returned to us in a fully re-saleable condition, then we reserve the right to refuse a refund on the item. You will be refunded once the products have been returned to us in good order or classified as lost by the carrier. The Daily Pins’ total liability for any claim arising shall not exceed the price of the goods supplied by The Daily Pins to the customer.

Our shipping team makes every effort to prevent shipping damage and loss. However, on special occasions, your order could be damaged. If this is the case please contact us on info@thedailypins.com so we can handle the problem for you.

Our pins are made in by our lovely manufacturing partners in Spain and Taiwan.

We ship to every country in Europe, except for Greece, Cyprus, San Marino and Ukraine. We ship to certain countries in the Americas, as well as Asia and the Oceania.

Add your address during check-out to see whether we can ship to your countries. When in doubt, drop us a line at info@thedailypins.com.

Dutch orders are shipped via PostNL.

International orders are shipped via Deutsche Post standard tracking. Please be aware that the shipping times start once your parcel has been dispatched. You are responsible for any additional duty, tax and VAT charges. Transit time will vary with destination.

Shipping costs are € 4.50 within the EU and between € 6.50 and € 10.00 for all other countries. For orders above € 35.00, shipping is on us.

Please be aware that the shipping times start once your parcel has been dispatched.

Europe
Netherlands: 1-2 business days
Austria: 4-8 business days
Belgium: 4-8 business days
Denmark: 4-8 business days
France: 4-8 business days
Germany: 4-8 business days
Italy: 4-8 business days
Luxemburg: 4-8 business days
Spain: 4-8 business days
Sweden: 4-8 business days
UK: 4-8 business days
Rest of Europe: 5-12 business days

The Americas
USA: 10-15 business days
Greenland: 10-15 business days
Sint Maarten: 10-15 business days
Canada: 10-15 business days
Aruba: 10-15 business days
Bahamas: 10-15 business days
Curacao: 10-15 business days
Haiti: 10-15 business days

Asia
Hong Kong: 10-15 business days
Japan: 10-15 business days
Kazakhstan: 10-15 business days

Oceania
Australia: 20-42 business days
New-Zealand: 20-42 business days
Fiji: 10-15 business days

Note: shipments may be delayed due to custom procedures or other circumstances outside our power.

If your order hasn't arrived within the specified timeframe, please check the tracking information (depending on the destination country, tracking might not be available) first. If there are any issues or delays, contact us at info@thedailypins.com, and we'll assist you promptly.

We offer a no-quibble returns policy on our products, whatever the reason, even if you have just changed your mind. All we ask is that you return the goods to us within 2 weeks after receiving them, clearly stating your name, address and order number, with a note giving us the reason for the return and whether you would like an exchange or refund. The costs for the refund are for the buyer.

For further details on the process, please get in touch through info@thedailypins.com.

If we find that the product has not been returned to us in a fully re-saleable condition, then we reserve the right to refuse a refund on the item. You will be refunded once the products have been returned to us in good order or classified as lost by the carrier. The Daily Pins’ total liability for any claim arising shall not exceed the price of the goods supplied by The Daily Pins to the customer.

Our shipping team makes every effort to prevent shipping damage and loss. However, on special occasions, your order could be damaged. If this is the case please contact us on info@thedailypins.com so we can handle the problem for you.

Our pins are made in by our lovely manufacturing partners in Spain and Taiwan.

We make use Mollie as its main payment provider. We offer a broad spectrum of payment methods like credit card (Visa, Mastercard and American Express), PayPal, iDeal, Klarna, Sofort, Bancontact or a SEPA bank transfer.

We are secured by a SSL certificate to ensure that your personal information is encrypted and secure when you communicate with thedailypins.com. We do not store any credit card information.

The more pins you get, the less you pay: 
- 1 Pin: € 8,75 per pin
- 2 Pins: € 8,00 per pin
- 3 Pins: € 7,50 per pin
- 4 Pins: € 7,00 per pin
- 5 Pins: € 6,50 per pin
The 6thpin is for free.

Bulk prices for artist collection pins may differ.
‍
For orders above € 35, the delivery costs are on us.

In case you'd like to buy larger quantities, please get in touch with us through info@thedailypins.com